A. Yes, once the missing item is reported to Search and Return, we take action. When the recovery tag is first registered by the owner
, it is recommended that additional information be provided about the piece of property linked to each serial numbered recovery tag. This could be the item’s VIN, serial number, model number or some other identifiable marking (including a photo of the item). We use this information, plus all other evidence gathered during the investigative process to search for the missing property. Here are some of the investigative steps
we take regardless whether the recovery tag is visible, or not.